Help if someone dies
Death of a British national abroad in suspicious circumstances
As well as the support which we can offer if someone dies from natural causes, we can also suggest the best way to raise any concerns with the local authorities if there is evidence of someone dying in suspicious circumstances.
Basic information
We can also offer basic information about the local police system and legal system, including any legal aid that is available.
If required, we can provide lists of local lawyers and interpreters (although we do not pay for either) and, where possible, details of support groups.
In all cases where you, as next of kin, have concerns about the circumstances surrounding the death, we suggest you get professional legal advice.
Can't investigate ourselves
We cannot investigate deaths ourselves and, in many countries, investigating authorities and the courts will not answer enquiries, including from our own staff. If this is the case, it is very important to consider appointing a local lawyer who can look after your interests in court and follow any trial for you.
Standards vary
We will consider making appropriate representations to the local authorities if there are concerns that the investigation is not being carried out in line with local procedures or if there are justified complaints about discrimination against the person who has died or their family. The standard of investigative procedures and expertise varies greatly across the world.
Meeting family representatives
Consular staff in London are available to meet family representatives. They will contact the next of kin if the investigating authorities tell us about any new developments. Where possible, if the next of kin visits the country where the person died during the early stages of the investigation and initial court hearings, our staff there may be able to meet them.
Bereavement
There are a number of organisations in the UK that can help bereaved families and friends come to terms with a death, whether the death was natural or otherwise. Some, such as Support after murder and manslaughter, can help you face the problems and difficulties that arise from death overseas under suspicious circumstances.
We also have a leaflet called
Victims of crime abroad
[PDF 329KB, new window] which you may also find helpful. You can find details on our travel website under 'Our publications'.
General procedures in Austria
Consular Directorate of the Foreign and Commonwealth Office and our Consulates in Austria are ready to help as far as we can. You may be uncertain about what to do next or who to contact for advice. These notes are designed to help you through the practical arrangements you will need to make.
Autopsies (post mortems)
Organ retention
To ensure that organs will not be removed if a person dies in Austria, that person can register his/her objection in an "opting-out register" (Widerspruchregister) compiled free of charge by the Austrian Federal Institute for Health (OeBIG). Forms to register an opt-out as well as to cancel an opt-out are available in English on the OeBIG website www.oebig.at under Services / Opting-out register. Forms must be signed by hand and sent by post, fax or e-mail (as a scanned document, provided the signature is clear) to:
Attn. Maria Lehner
Stubenring 6
A-1010 Vienna
Austria
Fax: +43 (0) 1 513 84 72
Email: lehner@oebog.at
Mortuary facilities
- Cemeteries (often together with an adjacent hall for the funeral service) where bodies are kept in certified cold storage facilities until funeral/burial or repatriation of remains
- Hospitals (in special buildings or suitable parts of these buildings), mainly for post-mortem examinations to establish exact cause of death
- Medical faculties
Repatriation and burial
- A Death Report (‘Totenschaubefund’) from the hospital (pathologist) showing the results of the medical examination as well as cause of death. Once this is issued the body is released. It is an internal document (pink form) which also contains important information for airlines with regard to repatriation of remains, and is later sent on to the local UK undertaker, as well as to the local Austrian public health department.
- International Death Certificate (‘Sterbeurkunde’)
- International Corpse Pass (‘Leichenpass’) – necessary for flight repatriations
- Death Report (‘Totenschaubefund’) – see above
- International Death Certificate (‘Sterbeurkunde’)
- Urn acceptance note (‘Urnenannahmebestaetigung’). The Austrian Cremation administration needs to receive a written confirmation from the management of a local UK cemetery that they have provided for a burial plot.
Local cremation facilities
- Vienna
- St. Poelten (Lower Austria)
- Graz, Knittelfeld (Styria)
- Linz, Steyr (Upper Austria)
- Salzburg
- Hohenems (Vorarlberg)